All purchases of digital products including PDF guides and audio downloads are final. Because these are immediately accessible upon purchase, we do not offer refunds or exchanges. If something goes wrong on our end (a file is corrupted, a download link fails, or you never received your confirmation email) please contact us at contact@mandalamethodhealing.com and we will resolve it promptly. Your purchase is yours to keep, forever. Digital products are for your personal use only and may not be resold or redistributed. Payments are processed securely through Square. Maren Hoflund/Mandala Method Healing does not store your payment information.